Help center
How can we help?
Start with the FAQ for the quick answers, or reach support for anything specific to your account.
Getting started & KYC
Open an account, verify with your BVN, and add your settlement bank details.
Funding & wallet
How deposits, your virtual account, wallet balance, and withdrawals work.
Trading & settlement
Placing orders, fees, T+1 settlement, and how the ethical screen works.
Account & security
Signing in, keeping your account safe, and managing your profile.
Still stuck?
Email support@etico.ng and we'll get back to you.